As SEL Holiday, we keep our sensitivity to protect the personal data of our customers at the highest level. This privacy policy explains how the personal information of our customers who visit our website and use our services is collected, used and protected.
1. Information Collected
We may collect the following personal information in order to provide and improve our Services:
Kimlik Bilgileri: Ad, soyad
İletişim Bilgileri: Telefon numarası, e-posta adresi
Payment Information: Credit card details (processed through secure payment systems. Your credit card details are not stored on our servers and cannot be seen). Partial card details (the name under which the card is registered and the last digits of the card number) are stored by us on the pages of the payment gateway provider. This is so that possible refunds can be made to the correct card and your personal security can be checked if necessary.
Booking Information: Preferred tours, travel dates
Technical Information: IP address, browser type, visit times
2. Use of Personal Data
The information collected is used for the following purposes:
Carrying out reservation procedures and communicating with the customer
Carrying out payment transactions securely
Providing customer service and support
Informing about campaigns and special offers (with customer approval)
Improve the website experience
3. Sharing of Personal Data
SEL Holiday does not share the personal information of its customers with third parties, but it may be necessary to share data in the following cases:
In line with the requests from official authorities within the framework of legal obligations
Only necessary information can be shared with our business partners (hotel, transfer, guidance services, etc.) during the booking process
With authorised secure payment providers for payment transactions
4. Protection of Personal Data
Security measures are implemented to protect the confidentiality of customer information.
Your payment details are processed over encrypted and secure payment networks.
Various security technologies are used to prevent unauthorised access.
5. Cookies and Tracking Technologies
Our website uses cookies to improve user experience and enhance our services. Cookies are small data files saved on your device by your browser.
It helps us understand how you use our website.
It allows us to deliver personalised content and advertising.
You can manage or disable cookies in your browser settings.
6. Customer Rights
Our customers have the following rights within the scope of KVKK (Personal Data Protection Law):
To learn whether their personal data are processed or not
If processed, to request information about it
Request rectification in case of incorrect processing of data
Request deletion or anonymisation of data
Limiting the sharing of personal data with third parties
Objecting to decisions made by automated systems
To exercise these rights info@selholiday.com You can send an e-mail to the address.
7. Privacy Policy Updates
SEL Holiday may update its privacy policy. Updated policies will be posted on our website and will become effective.
8. Contact Information
Holiday FLOODING Inc.
Cevizlik Mah. Fahri Korutürk Cad. Cihan Iş Merkezi No: 10 D: 15 Bakirkoy – Istanbul / Turkey
+90 212 660 3390 | +90 537 201 9932
info@selholiday.com
The security of your personal data is important to us. By using our website, you agree to this privacy policy.
